Everything you need to run the shop — intake, repairs, payments, and printing — explained step by step.
This is the staff manual for your Edward & Co. admin panel — the system Gaugon handcrafted for Edward & Co., built around how your shop runs. It covers the day-to-day workflows every team member uses at the counter and behind the scenes.
Each section is written to match what you actually see on screen. Where a screenshot is shown, it reflects the current version of the system. If something on your screen looks different from the guide, tell a manager — the system may have been updated.
TIP
New here? Start with Getting Started → Overview, then read Service Tickets → New Ticket — taking in a repair is what you'll do most.